Contact us
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HealthLink Provider Directory
Australia’s largest interoperable secure messaging network also comes with Australia’s first integrated FHIR federated provider directory
DiscoverHealthLink Messaging System
End to end encryption, payload validation and Australia’s largest interoperable secure messaging network
DiscoverHealthLink SmartForms
SmartForms automate and facilitate the reliable, cost-effective collection and exchange of patient information
DiscoverFAQs
To pay an account online, simply go to our Pay an account page here: https://www.healthlink.com.au/help-and-support/pay-an-account/
To cancel your HealthLink Messaging System EDI account, you’ll need to complete an EDI Account Closure Form. Once you’ve completed the form, please scan and email it to request@healthlink.net
Our accreditations
Healthlink is an accredited member of the following organisations:
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Western Sydney Local Health District eReferrals
https://www.wslhd.health.nsw.gov.au/Information-for-Health-Care-Professionals/ereferralsSouth Eastern Sydney Local Heath District eReferrals
https://www.seslhd.health.nsw.gov.au/services-clinics/directory/engage-outpatientsMercy Werribee Hospital eReferrals
(Victorian eReferrals Program)
https://health-services.mercyhealth.com.au/Mercy Hospital for Women eReferrals
(Victorian eReferrals Program)
https://health-services.mercyhealth.com.au/Monash Children’s – Hospitals eReferrals
(Monash Health eReferrals)
https://monashchildrenshospital.org/DPV Dianella Plenty Valley Community Health eReferrals
(Victorian eReferrals Program)
https://www.dpvhealth.org.au/Step 1 of 2
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Payment details
Version 6.8
Healthlink Client for Windows
File Size
153 MB
Please review the system requirements and installation guide before installing.
To install the HealthLink Messaging Client, you need an EDI account, password, and certificate OTP. Contact Customer Service at 1800 125 036 if you don’t have them.
Click ‘Download program’ and save the installation file to your Desktop. Double-click the file to start the installation process.
Date Updated: May 2024
Version 6.8
Healthlink Client for macOS
File Size
149 MB
Please review the system requirements and installation guide before installing.
To install the HealthLink Messaging Client, you need an EDI account, password, and certificate OTP. Contact Customer Service at 0800 288 887 if you don’t have them.
Click ‘Download program’ and save the installation file to your Desktop. Double-click the file to decompress and mount the installer.
For version 6.8 upgrade or first-time installation, refer to the installation guide for changes in folder locations and permissions on macOS. Contact HealthLink’s Helpdesk if you need support.
Please note when installing version v6.8:
- Genie sites on less than v10.2.7 require an additional script to be executed AFTER installing HMS Client v6.8 for macOS:
- Genie sites that already have version 6.8 installed, and you’ve upgraded to v10.2.7 or above, please contact HealthLink’s Helpdesk to correct your HMS Client configuration.
- MX Solutions sites should seek assistance from their vendor BEFORE attempting this upgrade.
Date Updated: May 2024