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To get in contact with us, call, email or use the contact form below. We will respond to your enquiry as soon as we can.
General
Sales & Accounts Enquiries
Support
HealthLink Group Pty Limited

ACN: 600 665 183
ABN: 44 600 665 183

Office address

HealthLink
Suite 5, Level 7, 44 Market Street, Sydney NSW 2000, Australia

Postal address

GPO Box 1736 Sydney NSW 2001

Registered address

HealthLink
Suite 2, Level 1, 9-11 Grosvenor Street, Neutral Bay NSW 2089, Australia

Contact us

    Sales & Accounts Enquiries

    ACN: 600 665 183
    ABN: 44 600 665 183

    Hospitals and Health Services

    Jean-Christophe Meunier
    eHealth Manager

    1300145465 j-c.meunier@healthlink.net
    Pathology & Radiology

    Nick Rowland
    eHealth Manager

    1300145465 nick.rowland@healthlink.net
    Specialist, Allied and Community Health Team
    1300145465 specialist@healthlink.net
    Hospital & Health Services, Pathology & Radiology

    Tobey Ooi
    Account Manager

    1300145465 salesau@healthlink.net
    Contact us

      Contact details

      1800 125 036

      helpdesk@healthlink.net

      Remote support

      HealthLink understands that there are many unique environments for which it must be able to perform remote support. For this reason we provide remote support via either the LogMeIn Rescue or TeamViewer QuickSupport single session remote support tools. Both remote support tools utilise a small piece of software that allows support staff to connect quickly and efficiently to a practice’s computer in a secure one to one connection to help resolve any problems a practice may be experiencing.

      Depending on your practice’s network environment you will be guided by your technician as to which remote support tool to use. Once the technician has competed resolving the issue and the session has been ended, the Technician cannot re-connect to your computer system. This ensures the safety and security of your system.

      TeamViewer quick support

      Once the software has downloaded, please run it and provide the ID and Password to your technician.

      Download HealthLink QuickSupport Tool
      LogMeIn rescue

      You will be provided with a six (6) digit unique code by the Support Technician. Please enter this code into the field below and then click “Connect to Technician” to start the remote support session.



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