Australia
New ZealandHealthLink Website Terms of Use
1. Acceptance of Terms
This website www.healthlink.com.au including all functions (Website) is operated by HealthLink Group Pty Limited (HealthLink). These Terms govern your use of this Website and by accessing or using this Website you agree to be bound by these Terms. If you do not agree, you must stop using the Website immediately.
HealthLink may update these Terms at any time by posting the revised version on this Website. Continued use constitutes acceptance of the updated Terms.
We may suspend or block any users who are or have been in breach of these Terms.
2. Website Content and Intellectual Property
All content on this Website, including text, graphics, design elements, software, and logos is owned by or licensed to HealthLink and is protected by intellectual property laws. You may not copy, modify, distribute, reproduce, republish, create derivative works of, scrape or transmit any content without prior written permission.
3. Acceptable Use
You may access and use this Website for lawful and legitimate purposes only and in a way that does not infringe the rights of others or restrict their use of the Website. You must not upload harmful or unlawful material, interfere with Website security, attempt unauthorised access, introduce malware, or misuse the Website in any way.
You must not use the Website or any of its content for any commercial purpose or activity.
4. Chat Function
This Website includes a live chat function using technology supplied by Genesys Cloud (via Spark). It is provided for general enquiries only and is not a secure communication channel. You must not submit patient information, credit card information or other sensitive data through the chat. HealthLink is not responsible for the acts or omissions of Genesys Cloud (via Spark) or any other third-party provider.
Chat responses may not be accurate or complete and are not medical, legal, financial or other professional advice.
You grant us a non-exclusive, worldwide, royalty free licence to use, process, modify, store and reproduce the information you submit through the chat for the purposes of responding to your enquiries; operating, maintaining and improving the chat function, our systems and services; training, support and analytics; and for enforcement, governance and compliance purposes.
5. User-Generated Information
If you submit information through the Website, you confirm it is accurate, lawful, and that you have the right to submit it. You must not submit patient information unless a secure HealthLink workflow explicitly requests it.
6. Third-Party Websites
This Website may contain links to third-party websites. HealthLink has no control over such websites and accepts no responsibility for their content or availability.
7. Website Security
If you access restricted areas of the Website, you must keep your login details secure. HealthLink applies reasonable safeguards but cannot guarantee complete security.
8. Disclaimer
This Website is provided on an “as is” and “as available” basis. HealthLink does not warrant uninterrupted access or accurate content.
9. Limitation of Liability
Subject to all applicable laws, HealthLink is not liable for any direct or indirect damages or any losses howsoever arising from Website access or use, technical issues, or reliance on Website content or chat responses.
10. Privacy
Personal information collected through this Website is handled according to the HealthLink Website Privacy Policy.
11. Governing Law
These Terms are governed by the laws of the New South Wales, Australia.
12. Contact Us
Contact HealthLink for questions regarding these Terms via privacy@anz.lanas.com