HealthLink Privacy Overview

This Privacy Overview explains how HealthLink handles personal information across its public-facing website and digital health services. It is designed as a high-level summary to help you understand what information we collect, why we collect it, and the rights you have regarding your personal information.

1. What Personal Information We Handle

HealthLink handles different types of personal information depending on how you interact with us. This may include:

– Contact information you provide voluntarily (such as your name, email address, or messages you send through our website).

– Technical information collected automatically (including your IP address, browser type, device details, and website usage data).

– Information shared by healthcare providers when using HealthLink’s secure digital health communication services, such as referral information or clinical messaging metadata.

This Privacy Overview only summarises these categories. Full details are included in the policies linked below.

2. Why We Handle Personal Information

We handle personal information to support the delivery of our services, including:

– Operating a secure and reliable website for users.

– Responding to enquiries and providing customer support.

– Enabling healthcare providers to exchange clinical information securely.

– Meeting our legal, regulatory, and security obligations.

Each detailed policy explains the specific purposes that apply to different types of information.

3. Links to Detailed Privacy Policies

HealthLink uses a layered privacy approach. You can read more in our dedicated policies:

– HealthLink Website Privacy Policy – How we collect and use information through our public website.

– Health Information Privacy Notice – How we support privacy when enabling secure exchange of health information.

– HealthLink Services Privacy Policy– How we handle personal information as part of our digital health services.

– HealthLink Information Security Policy – How we protect systems, data, and digital infrastructure.

4. How You Can Exercise Your Rights 

You have rights regarding your personal information, including the ability to request access, correction, or deletion (where legally permitted). You may also object to certain types of processing or withdraw consent where applicable.

To exercise your rights or ask us a question, please contact our Privacy Office at privacy@anz.lanas.com.