Transport for NSW

Transport for NSW online medical assessments are secure digital forms that health professionals use to assess and report a patient’s medical fitness to drive. Accessible through HealthLink directly from your practice management system, these forms are pre-filled with patient details from your records and submitted instantly and securely to Transport for NSW.

There are four online medical assessment forms:

1. NSW Fitness to Drive Medical Assessment
2. Medical Specialist Fitness Assessment Report for Driver Licenses
3. Medical Condition Notification
4. Vision or Eye Disorder Medical Assessment

These forms streamline the reporting process, reduce paperwork, and help ensure licensing decisions are made without unnecessary delays.

Transport for NSW is working hard to improve the process for submitting Fitness to Drive medical assessments.
A series of updates are being made to make completing Fitness to Drive medical assessments through HealthLink more user-friendly and save you time, these include:

• Displaying text prompts to guide you in completing the forms
• Simplifying and removing duplicated questions
• Removing unnecessary or confusing text fields
• Displaying pop-up warnings if an unsuitable response is selected
• Aligning with the Assessing Fitness to Drive standards, and
• Fixing minor bugs/defects within the system.

Each practice management system is slightly different when it comes to accessing the form. The systems that support the online form are:

• Best Practice Lava SP3 and above
• MedicalDirector Clinical 4.3a and above and Helix
• Genie v11 and above
• Medtech Artia v 2.0 and above
• Shexie Platinum
• Zedmed
• Communicare
• MyHealthLink Portal

Helpful user guides have been created for each PMS.

• If you are not able to access the form using your Practice Management System and have a HealthLink account, please call the HealthLink Helpdesk on 1800 125 036 and choose option one or email Helpdesk@healthlink.net
• If you do not have a HealthLink account, please register for an account by going to the  HealthLink Application page. Once you have applied, one of the HealthLink team will be in touch.

You can still submit medical forms online without access to a practice management system by using a web-based portal. To register, please go to the HealthLink Application page and apply for registration. Once you have applied, one of the HealthLink team will be in touch. If you have any questions, please email request@healthlink.net

If you do not have the consent of the patient, you will need to select and complete the ‘Medical Condition Notification’ form.

Yes, if the patient does not hold a NSW driver licence, you can submit an online medical assessment by using their NSW customer number if they have one.

If your patient does not have a valid licence number, you can still submit an online form by selecting the ‘Medical Condition Notification’ form.

You can contact: medicalunit@transport.nsw.gov.au

The standards can be found at Assessing Fitness to Drive

If your patient has a valid NSW licence number or NSW customer number, the HealthLink online medical assessment form will validate and retrieve the patient’s current medical information recorded with the Transport for NSW database.

Once you have clicked the submit button, the system will process the form and return a real-time response. Information confirming receipt of the form will be displayed on the top of the PDF that is generated. You can also print and provide this to your patient for their records.

Unfortunately, Transport does not accept medical forms completed by a Registered Nurse. For a medical report to be considered valid, it is necessary for a registered practitioner/specialist to complete the form as per the Road Transport (Driver Licensing) Regulation 2017 60 (1)(c).

• Inbuilt guidance to help you assess your patients in line with the required licensing standards.
• Information is securely and instantly sent to Transport, and you will receive a real-time response that can be shared with your patient on the spot.
• A copy of the completed form will be saved to the patient record for future case review and completions.
• Time and costs involved in handling, distributing and duplicating paper-based patient information will be reduced, significantly improving efficiency for practices.
• Patients will no longer need to take their paper form to a Service NSW service centre for processing.

• Avoid using unnecessary free text. For example, if you select the option the patient meets the criteria, there is no need to further write the patient meets the criteria in the free text box. This will create delays to the processing time for your patient.
• Avoid adding attachments to the form that are not critically related to your patient’s Fitness to Drive.
• If your patient is a public passenger driver, please select the option that the medical report is for the purpose of driving passenger vehicles. This will prioritise your patient’s report for processing.
• When completing the online form, please only provide information that is relevant to your patient’s Fitness to Drive.
• If your patient requires a driving test due to age, Transport will automatically request one, you do not need to select the option for a driving test on the form.